
Content


Upselling: The Key to Your Best Valentine’s Day Ever
If you and your employees aren’t trained on effective ways to upsell, chances are you either offend customers by being too pushy or leave money on the table that customers would have willingly spent with you. Either option is costly. “Consistently and...
State of the Industry
When we sit in the audience watching a Broadway-scale production, we tend to view it in the present, just what we see on the stage, without thinking of all the moving parts necessary for it to come together. There’s the set that had to be built, the props acquired and...
It’s a New Year!
Whether you look at all of this through rose-colored glasses or with a pessimistic sideways glance, change always brings opportunities. Markets shift, ideas change, and through it all, we continue on. As Albert Einstein once quipped, “It’s best to learn from the past...