An interview with Toine Overgaag

Photo courtesy of Toine Overgaag Heading into 2020, Carpinteria, California-based orchid grower, Westerlay Orchids, sees itself competing with the home décor market more so than other flower growers. Below, Westerlay’s President/Owner Toine Overgaag discusses the state of the market, what business has looked like for him and potential changes to the market. Greenhouse Management : Where do you think the horticulture industry as a whole is right now, and how do you feel about where it’s headed? Toine Overgaag : I don’t try to predict the future — things that we can’t control. What we can control is how good we are at what we do and how responsive we are to clients and try to be strong that way. My outlook for the market is that there’s just a wide range of possibilities. Some indicators would say that we are headed towards a recession. Other indicators say that things are continuing to be steady and should continue to be so. And, of course, there’s a lot of political uncertainty. Those are all things that we have on our mind, but at this point in time, we aren’t really changing anything we are doing in light of that. GM: What has running a business been like for you in this type of environment? TO: We mostly deal with very large supermarket customers. And they are seeming to be maybe not bullish, but certainly aren’t concerned. They are continuing to make plans [with us] and we’ve actually been able to do some price increases, which we’ve been very focused on. For today, we are selling to the right people. One thing that I see as potentially accelerating is not the growth of online sales, per se, but supermarkets moving to Instacart models where people are ordering products online and either picking it up or having it brought to their house. That’s something we are hearing our major customers talking about and they are putting effort into that. My concern there is that those kinds of sales models might clash with how we sell [orchids] — people going into a store, […]

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The SuperFloral Team brings you news, trends and practical ideas for supermarket and mass-market floral professionals. Our editors gather and curate the stories that matter most to floral teams in grocery and retail, from industry news and events to merchandising inspiration and business advice. Have a story idea or news tip? Write to us at editorial@superfloral.com.

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